We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. A 15% restocking fee will be charged for returns of non faulty goods. You can always contact us for any return question at email@example.com.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you received a refund, the costs of return shipping will be deducted from your refund.
Thanks for shopping at MangoTech Store.
If you are not entirely satisfied with your purchase, we’re here to help.
If you have any questions on how to return your item, please contact us.
IMPORTANT NOTE: ALL Special order items are not eligible for a refund or replacement. Exceptions may be made if an item is deemed to be defective by the manufacturer (or a manufacturer-authorized supplier/distributor).